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My app has started yestarday to show up at the complete end of ALL search results

My app is called "Chess Beauty 3D" and it was ranked very high in all related search results. It also does have many good reviews.

July 15th out of nowhere it has fallen down at the complete end of ALL search results, no matter what they are. It has also disappeared from the "new" and "best free" listings of its parent category (strategy+simulation) despite being very high in them just a day earlier.

It was ranked 5th at "chess", but at that day it fallen down by approximately 450 places to the complete end of that list. The same has happened with all other searches, even directly related to my app. Please refer to the search results below to see what I'm talking about.

My app was previously 5th at "chess":
http://www.windowsphone.com/pl-pl/store/search?q=chess&startIndex=432&cpn=10

1st at polish keyword "szachy" (eng. "chess"):
http://www.windowsphone.com/pl-pl/search?q=szachy

2nd at polish keyword "warcaby" (eng. "checkers"):
http://www.windowsphone.com/pl-pl/store/search?q=warcaby

Search results for the phrases which reference my app almost directly are also impacted by this problem:
http://www.windowsphone.com/pl-pl/search?q=chess+beauty
http://www.windowsphone.com/pl-pl/store/search?q=beauty+3d
http://www.windowsphone.com/pl-pl/store/search?q=chess+3d

It's not acceptable as this directly discriminates my app. Please respond asap because right now I get 10 times less new users than before.

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    MarekMarek shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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